Frequently Asked Questions
Ordering Questions
- How do I get my download?
- How long will it take to get my order?
- Do you offer "overnight" shipping?
- Do you ship outside the United States?
- What payment methods do you accept?
- Can I order by phone?
- Can I buy these in stores?
- Will I get a bunch of spam if I order from you?
- Do I have to create an account?
- How do I return my order?
Product Questions
- Are cardboard boxes included with the project kit?
- What's included in the (project kit)?
- What kind of Box Rivets should I order?
- Can I get just (Single-Wall or Double-Wall) Box Rivets?
- How many Box Rivets are in a box?
- Are Box Rivets reusable?
- Is this something kids can do?
- How big are Box Rivets?
- How do you use Box Rivets?
Project Building Questions
- Where can I get FREE cardboard boxes?
- How long does it take to build the (project)?
- How big is the (project)?
- What kinds of paint should I use?
- How do you paint that cool brick pattern on the castle?
And Lastly...
Ordering Questions
How do I get my download?
After completion of checkout, you will immediately be provided with a link to your electronic file from the order confirmation page. You will also have access to all purchased download files for 120 days by logging in to your customer account. Under "Customer Service" options, look for the "Download" menu which will display links to all purchased downloadable products.
Visit "How to Download Plans" for more information & screenshots.How much is shipping?
There is a flat rate shipping charge for all orders added at checkout. All orders are shipped next business day.
- USPS Priority Mail shipping 2-3 day delivery ($4.95)
- Canada 6-10 day delivery (US$19.00)
- International 6-10 day delivery (US$27.00)
How long will it take to get my order??
Your order will be shipped the next business day (no Saturday shipping), and take between two and three days.
Example: if you order on Monday, your order will ship on Tuesday, and arrive on Friday with your USPS mail delivery, at the latest.
Do you offer "overnight" shipping?
No. I've tried different overnight services, but the cost is too prohibitive, and when your shipment doesn't show up on time, nobody is happy. But I hope you will keep Mr. McGroovy's in mind for your next party or project.
Do you ship outside the United States?
Yes. International shipping is available and is added at checkout.
- Canada 6-10 day delivery (US$19.00)
- International 6-10 day delivery (US$27.00)
Shipping is by USPS Priority Mail International 6-10 day delivery.
What payment methods do you accept?
Mr. McGroovy's accepts Visa, Mastercard, American Express, Discover and PayPal.
Purchase orders from school districts are accepted and should be mailed to the following address:
Mr. McGroovy's
4115 Freeda Court
Livermore, CA 94550
Please be sure to include what your are ordering. It's easiest to just print out your shopping cart page and include that. And don't forget to include a phone number in case you forgot some essential information.
Can I order by phone?
No. I tried using a call center, but their product knowledge and customer service was sub-par, and the number of phone orders didn't pay for the service.If you have trouble using my online order form, please email me and I'll get back to you within 24 hours.
Can I buy these in stores?
Mr. McGroovy's Box Rivets™ are currently only available from my garage in Livermore, California, but hopefully that will change in the future.
Will I get a bunch of spam if I order from you?
No. I sell rivets...not spam! Mr. McGroovy's never sends unsolicited emails and will never sell your information to anyone, ever.
If you sign up for Mr. McGroovy's newsletter you may receive a quarterly newsletter (pretending I ever find the time to write a quarterly newsletter).
Do I have to create an account?
Yes, but I won't make you remember a password. Mr. McGroovy's uses an off-the-shelf shopping cart package to process all orders,which requires that each order be assigned to an unique customer ID in order for the database to work properly. Your account allows you to view your order status, order history and download your purchased plans. No credit card information is ever stored on my website.
How do I return my order?
You may return your order up to 90 days after purchase by shipping it to the following address:
Mr. McGroovy's
4115 Freeda Court
Livermore, CA 94550
Please include identifying information such as order#, email address, or purchaser's name. It's also helpful to include a phone number in case I need to contact you. Refunds will be made back to the purchasing credit card once the return has been received.
Product Questions
Are cardboard boxes included with the project kit?
No. Each kit includes 100 Box Rivets (200 pcs.) and instructions. Project Plans must be purchased separately.
What's included in the Rivet Project Kit?
Each kit includes 100 Box Rivets (200 pcs.) and instructions. Project Plans must be purchased separately.
What kind of Box Rivets should I order?
Mr. McGroovy’s Box Rivets™ come in two sizes: single-wall and double-wall.
Single-Wall Rivet Size
The single-wall rivet size works on normal sized cardboard, called "C-flute”. Moving boxes, dishpack boxes, some washer/dryer boxes, and even small refrigerator boxes are made from C-flute cardboard.
Double-Wall Rivet Size
The double-wall rivets works on thick, two-layered cardboard, called "double-wall” of course. Wardrobe boxes, some washer/dryer boxes, and larger refrigerator boxes are made from double-wall cardboard.
Can I get just (Single-Wall or Double-Wall) Box Rivets with my kit?
Yes. This option is must be chosen when 'Adding to Cart'. Half&Half option means half Single-Wall Box Rivets (50 rivets=100 pcs.) and half Double-Wall Box Rivets (50 rivets=100 pcs.).
How many Box Rivets are in a Project Rivet Kit?
Each piece is identical and it takes two pieces to make one connection. There are 200 pieces in each Rivet Project Kit to make 100 connections.
Are Box Rivets reusable?
Yes. An adult can usually slide their hands between connected layers and give a quick tug and the rivets will pop apart but without breaking. Occasionally you will come across a stubborn rivet, which can easily be removed with a common hammer (pull, don't pry). So you can easily build your project at the park, store it for another day, donate it to your school, church or library, or build a whole new project.
Learn more about Mr. McGroovy's Box rivets....
Is this something kids can do?
Not without adult help and supervision. Inserting rivets requires first making a hole in the cardboard, and it's also difficult for kids to assemble the rivets. However, kids go crazy for painting! It is highly recommended to involve kids in the painting process, as well as the design process, but leave the cutting and assembly to adults. Building with Box Rivets is a really fun activity to do with your child and will nurture your feelings of closeness. It's "quality time" to the max!
How big are box Rivets?
Mr. McGroovy’s Box Rivets™ come in two sizes: single-wall and double-wall.
Single-Wall Rivet Size
The single-wall rivet size works on normal sized cardboard, called "C-flute”. Moving boxes, dishpack boxes, some washer/dryer boxes, and even small refrigerator boxes are made from C-flute cardboard.
Double-Wall Rivet Size
The double-wall rivets works on thick, two-layered cardboard, called "double-wall” of course. Wardrobe boxes, some washer/dryer boxes, and larger refrigerator boxes are made from double-wall cardboard.
Learn more about Mr. McGroovy's Box rivets....
How do you use Box Rivets?
Box Rivet Building is a *SNAP*
Learn more about Mr. McGroovy's Box rivets....
Project Building Questions
Where can I get FREE cardboard boxes?
To learn more about collecting free cardboard boxes in your community, read my Project Guide.
How long does it take to build the (project)?
This varies, but the most time consuming task is painting your project. If you've looked over and understand the instructions, one adult can cut and assemble the castle project in about two hours. If you cut the castle ahead of time it can be assembled in about 30 minutes. The pirate ship takes longer,but can be cut and assembled in about 3 to 4 hours.
Painting your project varies depending on the techniques you use, but can take anywhere from one hour to several days (some people get pretty fanatical!).Projects that are totally decked out with decoration may have a little more "WOW" factor during the first impression, but ultimately it makes little difference to the enjoyment that children will get out of playing in the project. The important thing is to find a balance between meeting your own expectations for how you want your project to look, and finding a method that doesn't take more time than you want to invest.
To learn more about painting your project, read my Project Guide.
How big is the (project)?
That depends on the size of boxes that you use. Typical refrigerator boxes are about 30"x30"x60".
For smaller children and toddlers, consider using moving boxes. Moving boxes come in standard sizes, and some have proportions similar to refrigerator boxes. In particular, wardrobe boxes work great! If your project is going to be inside, wardrobe boxes are smaller and much better than refrigerator boxes for indoor projects.If you are building a project for toddlers or small children, "Dishpack" boxes are a great alternative. Again, they have similar proportions to a refrigerator box, but are much better for indoor projects. Even better, it's pretty easy to get your hands on moving boxes.
What kinds of paint should I use?
The best paint to use is regular house paint like you buy at the hardware store. Quality of the paint is irrelevant, so buy the cheapest you can find. Some discount stores have generic brands for as little as $9/gallon. Better yet, ask if they have s shelf for returned or mismatched paint - usually 50% off.Both acrylic and latex paint are water based so cleanup is very easy, and come in various finishes like gloss, semi-gloss and matte. Latex paint is rubbery when dry and maybe a little better as a protective layer that can repel water and make for easy clean-up of birthday cake frosting and sticky ice cream fingers.
To learn more about painting your project, read my Project Guide.
How do you paint that cool brick pattern on the castle?
Believe it or not, the brick design is really easy to paint (anyone can do it)!
To learn more about painting your project, read my Project Guide.
